What Makes a Lawyer the 'Best'? A Client's Perspective

Despite the callous representation glamorized in television, attorneys need to be compassionate when working with clients. Compassion is a quality that allows lawyers to truly understand their client’s needs and the impact their case could have on their life. It also allows them to empathize with their client’s situation and emotions, which is critical when building trust.

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The root of the word compassion is “to suffer together” and is considered one of the highest virtues in many philosophies. It requires a tender heart but a tough mind, which means that while true compassion is not about letting others walk all over you, it is also not about running away from conflict. According to Brene Brown, the most compassionate people have strong boundaries and are not afraid of fighting for what is right.

Being compassionate is all about putting yourself in another person’s shoes, which means listening intently and understanding their feelings. It also includes a willingness to help them, even when that means conceding defeat.

Lawyers who are compassionate are better able to understand their adversaries and anticipate what they will do. This allows them to take proactive steps that can benefit their clients and prevent costly mistakes. This is why the top legal minds like Ruth Bader Ginsburg often emphasize compassion and service when mentoring law students. They know that it is the key to being a great lawyer.

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Lawyers must be able to adapt to the constantly changing legal landscape. This includes keeping up with new laws and regulations, educating themselves on trends within their practice areas, and collaborating with peers. They must also be able to prioritize the needs of their clients, including establishing trust and providing emotional support during stressful situations.

Great lawyers are able to explain complex legal concepts in a way that is understandable to non-lawyers. They are also able to identify and manage their own emotions during high-stress situations. This quality, which is known as emotional intelligence, enables them to build rapport with judges, opposing counsel, and clients.

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Lawyers need to have a strong attention to detail, especially when reviewing contracts and other legal documents. They must be able to spot errors or inconsistencies that could have a negative impact on their clients’ cases. This skill is also essential when preparing legal arguments and researching cases.

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